REFUND AND RETURNS POLICY
Thank you for shopping with [Company Name]. We are committed to ensuring that you are satisfied with our products and services. If you are not completely satisfied with your purchase, we offer the following refund and return policy.

1. Return Terms
   ●Return Time Limit: You can request a return and refund within 30 days from the date you received the product.
   ●Product Condition: The returned product must be in its original condition, unused, undamaged, and fully packaged.
   ●Exceptions: Customized products, one-time use products, downloadable digital products, or gift cards are not eligible for the return policy.
2. Refund Process
   ●Contact Customer Service: Please contact us at [Contact Information] with your order number and reason for return.
   ●Return Approval: We will approve your return request upon receipt and provide instructions on how to return the product.
   ●Return Shipping: Please return the product according to the instructions we provide. Please note that you may be responsible for return shipping costs unless the return is due to damage or our error.
   ●Refund Processing: Once the product is received and inspected, we will refund you in the original form of payment. Please expect refunds to take up to 14 business days to process.
3. Exchange Policy
   If you need to exchange an item (for example, a different size or color), please follow the return process above and state that you would like an exchange when you contact Customer Service.
4. Damaged or Wrong Items
   If the item you received is damaged or we sent the wrong item, please contact us within 48 hours of receipt. We will arrange a return, exchange or refund for you as soon as possible.